Security Deposit & Housing Cancellation Policy

Security Deposit & Housing Cancellation Policy

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About the Community Profile and Housing Security Deposit

Overview: In order to confirm a space in TWC housing, both a Community Profile and a $300 deposit are necessary.

  • The Community Profile includes applying for housing, parking, late arrival, disability accommodations, uploading your professional photo for your TWC ID, and it gives TWC your emergency contacts during your stay.
  • The housing security deposit serves two main purposes:
    • It reserves a spot for you within TWC’s housing.
    • It is a “hold” for any damages within your living space and/or the replacement of lost keys/access cards, IDs or other materials you’ll receive at check-in.

You can use a debit or credit card through the Community Life portal to make the housing deposit as a part of completing the Community Profile.


TWC views the housing security deposit as an individual responsibility even if your program and housing fees are paid by others.


Accounting for Damages and/or Return of Security Deposit: Within 45 days following the designated check-out date for the session, TWC will complete the walkthrough of your housing, provide you an accounting of any damages and offer a period for you for review.  

  • If charges for lost keys, damages, etc. are less than the $300 deposit and there are no outstanding receivables on your broader student account, TWC will credit the difference to the same debit or credit card you used.
  • If charges total more than the $300, the statement you receive will identify the additional amount you owe from damages, lost keys, etc.  That amount is due on receipt and TWC reserves the right to withhold your grades until payment.
  • Within quite limited circumstances (e.g., timing of schools financial aid distribution), TWC may permit you to check-in without full receipt of the housing and program fee.  If you do not meet the alternative payment terms resulting in your eviction, your security deposit is forfeited.

Damage Assessment: Most of TWC housing is in shared apartments and the expectation is one of a shared responsibility to care for the unit as a reasonable person would.  Absent an occupant assuming responsibility for damages, any damage charges will be shared evenly across all occupants.  “Damages” includes cost of repair, excessive cleaning required, or loss of furniture/fixtures. You will be assessed damages for community areas if applicable. TWC commits to using reasonable standards of use in assessing damages; our intention is not punitive.


Cancellation of Housing Contract: Participants may cancel their reservation up to six (6) weeks prior to their check-in date with no penalty (i.e., the full security deposit will be refunded).


  • For cancellations within six (6) weeks of the check-in date, participants forfeit the $300 housing security deposit.
  • For cancellations on or after the check-in date, participants forfeit the entire housing fee for the established term, along with their $300 housing security deposit.

Submission of the Community Profile, including the housing security deposit, constitutes agreement to the terms and conditions of the Housing Reservation Contract and the TWC Code of Conduct. Receipt of this Community Profile and housing security deposit guarantees one bed space in housing provided by The Washington Center, if submitted within the appropriate term or program deadline.

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