Recruitment Representative

Recruitment Representative

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Join an organization where you can make a difference in the lives of students from across the nation and the world. At The Washington Center for Internships and Academic Seminars (TWC), we see a world where young people from all backgrounds have the opportunity to discover, develop and realize their full potential. TWC is the bridge between higher education and professional careers–leveraging all that Washington D.C. has to offer to provide dynamic, experiential learning opportunities to empower and motivate young people to become engaged global citizens.


Position Description

The Recruitment Representative supports the Office of College & University Relations in its efforts to recruit diverse candidates for a highly selective fellowship program that provides premiere talent to the U.S. Foreign Service. The Recruitment Representative promotes the opportunity on targeted college and university campuses, conducts follow-up outreach to prospective applicants, responds to student inquiries, processes student applications in a timely and efficient manner, and provides overall support and guidance for applicants throughout the recruitment and initial application process. The start date for this position will be in early September 2017, with an end date in late January 2018.


  • Visit approximately 15 campuses during the fall 2017 semester. Make all travel arrangements, including accommodations and transportation needed to successfully recruit at assigned institutions.
  • Communicate by email and phone with contacts at assigned institutions in order to plan and execute productive visits.
  • Present in classes and/or information sessions, speak with students at career fairs or during individual meetings. Introduce program to faculty and staff members and develop new contacts.
  • Act as first point of contact for prospective students via multiple outlets (personal and shared email address, phone, live chat, etc.) about fellowship expectations, financial arrangements, application process, selection process, etc.
  • Conduct proactive phone outreach to ideally qualified students who have started an application for fellowship program. Communicate with applicants regarding materials missing from their files, and offer resources to help them complete the application process.
  • Process student internship applications through our Customer Relations Management system, which involves entering data, scanning of supporting documents, continual monitoring of system for new and completed applications and maintaining contact with students regarding the status of applications. Assist with preparing eligible applicants for Selection Committee review.
  • Ability and desire to travel from October 2017 – January 2018; will include overnight travel.
  • Ability to communicate effectively in written and oral forms.
  • Ability to work independently with minimal day-to-day oversight.
  • Ability to reconcile large datasets with efficiency and high-level accuracy.
  • Ability to analyze and report on recruitment data (applications, inquiries, follow-up touch points and campus visit results), and assess program awareness/support to inform future strategy.
  • Strong presentation skills to be able to talk about the fellowship program on campuses.
  • Ability and willingness to provide excellent customer service to all stakeholders.
  • Strong commitment to The Washington Center’s mission and desire to work with students.
  • Proficiency in MS Office with strong knowledge of Microsoft Outlook, Word, and Excel.
  • Experience working with Salesforce, ExactTarget or similar systems preferred, but not required.
  • Other duties as assigned.

Education and Experience

  • Bachelor’s degree required; Master’s degree a plus
  • Personal experience and/or familiarity with the U.S. Foreign Service or living abroad for extended timeframes strongly preferred
  • 2+ years of experience working with diverse populations strongly preferred
  • Past experience working in college/university (or similar) admissions environment preferred

Equipment Used to Perform the Job

Which may be representative but not all inclusive of those commonly associated with this position:


  • Standard office equipment including a facsimile machine, photocopier, and telephone system.
  • Personal Computer, job-related software and printer.

Physical Abilities

These are commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.


The employee may frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors.  While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch and crawl.


Application Instructions

To apply to this position, please do so via our online application form.


This job description no way states or implies that these are the only duties preformed by the employee occupying this position. Employees may be required to follow instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.


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