Project Manager

Project Manager

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Join an organization where you can make a difference in the lives of students from across the nation and the world. At The Washington Center for Internships and Academic Seminars (TWC), we see a world where young people from all backgrounds have the opportunity to discover, develop and realize their full potential. TWC is the bridge between higher education and professional careers–leveraging all that Washington D.C. has to offer to provide dynamic, experiential learning opportunities to empower and motivate young people to become engaged global citizens.


Position Description

The Project Manager will assist in defining deployment objectives and will be responsible to monitor the overall implementation plan, timing, budget and key milestones for a Student Information System (SIS) and CRM implementation, an organization-wide initiative. The Project Manager will drive the implementation process to ensure deadlines are met and kept within budget.  He/she will work with the Vice President, Operational Effectiveness to ensure that the project is implemented successfully in a timely manner. In parallel to the SIS release, he or she will be in charge of various smaller scale projects that will facilitate and outline the right sequencing and implementation of the main SIS/CRM initiative. The position duration is 1.5 years, with possibility of extension till project completion.


Essential Functions

  • Responsible for the success and implementation of the SIS and CRM on time and on budget.
  • Prepares and analyzes work plans and budget and revise as necessary.
  • Works with the Project Sponsor to define project team roles and responsibilities and follow up accordingly.
  • Develop and implement a communications plan regarding the project timelines and deliverables.
  • Responsible for managing project issues, updates, milestone meetings, status reports, etc.
  • Maintains accountability for the timely resolution of project-related issues.
  • Manage parallel ongoing projects that will inform or complement the SIS/CRM implementation.
  • Manages initiatives for change and process improvement efforts by applying innovative problem-solving techniques.
  • Other duties as assigned by management.

Education and Experience

  • Bachelor’s degree in related field.
  • Experience in non-profit or higher-ed change management highly preferred.
  • At least 5 years’ experience in complex, technical project management, client consulting, software implementation and training and/or ERP implementations.
  • Experience conducting highly visible presentations.
  • PMI certification preferred.
  • Familiarity with Salesforce and Campus Management a definite plus
  • Demonstrated ability to lead and motivate a team to meet goals and objectives.
  • Demonstrated ability to forecast and administer budgets.
  • Ability to establish strong relationships within the organization to achieve results.
  • Experience with project management software required.
  • Ability to create, follow and revise project plans to meet project milestones and objectives.
  • Excellent written and oral communication skills to communicate effectively with all levels within the organization, including executive level.
  • Proven effective listening skills; ability to shape communications that establish departmental messages, policies and procedures.
  • Highly developed presentation skills with the ability to develop the same in others; solicits different viewpoints, shares knowledge and insights.
  • Proficient in all Microsoft Office applications.

Equipment Used to Perform the Job

Which may be representative but not all inclusive of those commonly associated with this position:


  • Standard office equipment including a facsimile machine, photocopier, and telephone system.
  • Personal Computer, job-related software and printer.

Physical Abilities

These are commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.


The employee may frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors.  While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch and crawl.


Application Instructions

To apply to this position, please submit your resume and cover letter via our online application form.


This job description no way states or implies that these are the only duties preformed by the employee occupying this position. Employees may be required to follow instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.


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