Manager, Community Life

The Manager, Community Life plays a key role in delivering on The Washington Center’s (TWC) promise to provide students with a transformational experience. This live-in position is responsible for supervising the 5-8 paraprofessional live-in staff and creating an atmosphere that will foster personal, academic, and professional development within the living environment.

Job Functions

  • Supervise, train, and evaluate the Live-In staff at the Residential and Academic Facility (RAF) and affiliate property locations. Plan and direct periodic staff meetings with Live-In staff. Schedule the TWC on-call rotation.
  • Develop programming that fosters learning and development within the living environment.
  • Serve as a conduct officer for mid-level violations of TWC’s Code of Conduct. In collaboration with the Director, impose sanctions for policy violations and ensure timely resolution to conduct issues.
  • In collaboration with the Director and the paraprofessional live-in staff, manage behavioral issues within the living environment. Address community trends, as necessary. Oversee the roommate mediation and room change process.
  • Support Student Services by serving on the Central Staff On-call rotation, acting as the primary contact during building crises and incidents for TWC’s residential population.
  • In conjunction with the Director, manage the Residential and Academic Facility at NoMa (RAF) Concierge desk and its functions, including training of staff and updating of documents and/or processes.
  • Build sustainable relationships with local organizations and neighborhood partners to enhance the resident experience.
  • Recruiting at local institutions in coordination with Director of Student Services and Director of Recruitment.
  • Other duties as assigned by the Director of Student Services and Community Life.

Education and Experience

An equivalent combination of education, training, and experience will be considered:

  • Bachelor’s Degree required, Master’s Degree preferred.
  • One to three years of experience working in higher education, preferably in residence life, housing, student activities, or orientation.
  • Public speaking and group facilitation skills are required.
  • Evening hours and some weekend hours are required


  • Oral Communication
  • Written Communication
  • Interpersonal Skills
  • Adaptability/Flexibility
  • Innovation
  • Initiative
  • Integrity/Ethics
  • Teamwork
  • Professional Development
  • Service Orientation

Knowledge, Skills, and Abilities

These  not reflected in the competencies but are critical to the successful performance of the job. These may be representative but not all inclusive of those commonly associated with the position:

  • Strong project management skills
  • Ability to manage multiple projects and work collaboratively
  • Ability to maintain confidentiality
  • Proven ability to articulate organizational objectives and development goals
  • Independent judgment and initiative.
  • Proficiency in MS Office with strong knowledge of Microsoft Excel and Word.
  • Experience with Stares and Judicial Educator preferred

Equipment Used to Perform the Job

May be representative but not all inclusive of those commonly associated with this position:

  • Standard office equipment including a facsimile machine, photocopier, and telephone system
  • Personal Computer, job-related software and printer

Physical Abilities

These are commonly associated with the performance of the functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform described essential functions of this job. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job.

The employee may frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, precise hand-eye coordination, and the ability to identify and distinguish colors. While performing the duties of this job, the employee is regularly required to sit, use repetitive wrist, hand, and/or finger movement, reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to stoop, kneel, crouch, and crawl.


Salaried position including competitive benefits and includes a fully furnished, all utilities paid apartment with secured parking in the Washington DC NoMa neighborhood.

Application Instructions

To get more information about The Washington Center, please visit our website. To apply for the position, please submit your resume and cover letter to: and write “Manager, Community Life” and your last name in the subject line.


This job description is no way states or implies that these are the only duties performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.